Frequently Asked Questions
Everything you need to know before you book.
Your Questions, Answered
Quick answers to what customers ask us most. Still unsure? Message us on WhatsApp.
How do I book a cab?
Fill the booking form on this site and press the WhatsApp button, or simply call us. Your trip details reach us on WhatsApp and we confirm the fare and cab with you.
How is the fare calculated?
Outstation trips are charged per km at the rate of the cab you choose. Local trips use hourly packages like 4 hrs / 40 km or 8 hrs / 80 km. We share the full fare before you confirm, so there are no surprises.
What is included in the fare, and what is extra?
Fuel and driver allowance are covered by the quoted fare. Toll tax, state tax, parking and airport entry are charged extra at actuals. Night rides between 10 PM and 6 AM may carry a small night charge.
Which areas do you cover?
We are based in Bijnor, Uttar Pradesh, and mainly run in Delhi NCR, Uttar Pradesh, Uttarakhand, Haryana, Punjab and Himachal Pradesh. We also take trips anywhere in India on request.
Do you offer airport pickup and drop?
Yes. We do airport transfers for Delhi (IGI), Dehradun, Lucknow and other major airports. Share your flight time and terminal when booking so the driver can be there on time.
Can I book a cab at night or at short notice?
Our support is available 24x7. For the best chance of getting the cab you want, book as early as you can, but call or WhatsApp us for last-minute rides too.
What is the difference between one-way and round trip?
One-way is a drop to another city, and you pay for that journey only. Round trip means the cab stays with you and brings you back, for example a two-day visit to Haridwar or Jim Corbett.
How do I pay?
Once your booking is confirmed on WhatsApp, we tell you how any advance is to be paid. The balance can be paid to the driver at the end of the trip in cash or UPI.
Can I stop on the way or add extra places?
Yes, short stops for food, rest or sightseeing are fine. If you plan extra places, tell us while booking so the quote is correct. Extra km or hours beyond the package are charged separately.
Can I take my pet or travel with small children?
Please mention it when booking so we can arrange a suitable cab and confirm any extra charge. For children, tell us their age and whether you need extra seating space.
What if I need to cancel or change my booking?
Please tell us as early as possible. Cancellation and change terms are shared with you when your booking is confirmed on WhatsApp.
Do you arrange corporate or group travel and tour packages?
Yes. We handle staff transport, weddings and group trips with Ertiga, Innova, Tempo Traveller and bus, and we can plan holiday packages like Char Dham, Nainital, Shimla, Manali and Jaipur. Message us your plan for a quote.